Question 1

Does ID.me Authenticator collect my personal data?

Accepted Answer

ID.me Authenticator does not collect personal data from users; it only generates and stores the necessary information to facilitate two-factor authentication for your accounts.

Question 2

Does ID.me Authenticator offer a free trial or free version?

Accepted Answer

Yes, ID.me Authenticator is available as a free app without any trial period, allowing users to access its core functionalities without any cost.

Question 3

Does ID.me Authenticator require an internet connection?

Accepted Answer

No, ID.me Authenticator does not require an internet connection to generate one-time codes, as it uses time-based algorithms to create codes that work offline.

Question 4

How can I contact support or send feedback for ID.me Authenticator?

Accepted Answer

You can contact support or send feedback for ID.me Authenticator through the app's settings section, where you will find options to reach customer support or provide your feedback directly.

Question 5

How do I manage or cancel my ID.me Authenticator subscription?

Accepted Answer

Since ID.me Authenticator is a free app without a subscription model, there is no need to manage or cancel a subscription. You can simply uninstall the app if you choose not to use it anymore.

Question 6

What can I do with ID.me Authenticator?

Accepted Answer

With ID.me Authenticator, you can generate secure one-time codes for two-factor authentication, manage multiple accounts, and enhance the security of your online services that require 2FA.

Question 7

What subscription plans does ID.me Authenticator offer?

Accepted Answer

ID.me Authenticator currently operates as a free application, and there are no subscription plans or premium features that require payment.

Question 8

What type of app is ID.me Authenticator?

Accepted Answer

ID.me Authenticator is a mobile application designed to provide secure two-factor authentication (2FA) for your online accounts, enhancing security by generating time-based one-time passwords (TOTPs).

Question 9

Which devices and platforms does ID.me Authenticator support?

Accepted Answer

ID.me Authenticator is available for both iOS and Android devices, allowing users to download it from the Apple App Store or Google Play Store.

Other Versions of ID.me Authenticator

ID.me Authenticator

FAQ