3.3 Yes, users can submit suggestions or feedback directly through the app or by contacting customer support via the official website or social media channels.
Yes, MyGenMobile App collects certain personal data to provide services and improve user experience, but it adheres to strict privacy policies to protect your information.
MyGenMobile App requires an internet connection for most features, but some information may be accessible offline, such as previously loaded account details.
To cancel your subscription, you can navigate to the settings within the app or through your app store account settings, where you can manage your subscriptions.
The cost of a subscription to MyGenMobile App varies based on the selected plan and features, and users can check the app for the latest pricing information.
Yes, you can activate your account online by following the instructions provided in the activation email you received.
You can reach Customer Service by calling the number listed in the app or visiting our website for live chat support.
You cannot change your Customer Number; please contact Customer Service for any account-related inquiries.
Navigate to your profile settings in the app, and your Customer Number will be displayed there.
Open the app, enter your email and password, then click 'Log In' to access your account.